Access Online Ticket Tracking

Access your online ticket order using the tracking service through Tracking your ticket online is easy and requires your valid email address and a pin number. Simply enter them into the required boxes on the homepage and click continue to start tracking.

Customer support is available by calling 1-866-856-6228. There is also a frequently asked question board which should hopefully answer any questions you have regarding tickets you have ordered. If you’re having trouble locating your tickets, make sure to check your spam folder to ensure that the email that contains a link for your tickets is not there. If by any chance you have accidentally deleted the email containing your ticket information, you will need to call the customer support number listed above.


If you’re having trouble printing your tickets, a few things you should do to ensure that you can print your tickets and time is check the printer cable to ensure that it is connected securely to your computer and is turned on. Restart your printer. If these methods do not work you may need to update to the latest version of Adobe reader for update your printer driver.

Once you are able to print your tickets, you can print as many copies as needed however only one copy will be allowed to give admittance to the event you are attending. This is important to keep in mind because if you print multiple copies of the same ticket, and someone else uses your ticket, your ticket will no longer be valid.

If for any reason the event you were planning to attend is either canceled or rescheduled, you will be refunded the total amount order less the delivery fee. If the event is rescheduled, your tickets will be available for use during the rescheduled date and time. Should your tickets be stolen for any reason you should contact the ticket seller and ask for your tickets to be reissued or canceled out.

Printed tickets are just as valid as hardcopy tickets you would get from the vendor at the event your attending. If you do not have a printer, you will need to take an electronic version of your tickets to a copy center to be printed, as only printed tickets can be used to enter an event venue.

If you are still in need of help regarding ticket information, you can contact the seller of your ticket which should be listed on your receipt. If that does not solve your ticket tracking questions or concerns you can contact customer support at the above mentioned customer support number.

3 Comments on "Access Online Ticket Tracking"

  1. Haim Frenkel | August 2, 2019 at 2:58 pm | Reply

    I booked through the website “madison square garden tickets”
    2 tickets to Billy Joell on 10/21/2015 in N.Y
    My credit card was charged through your website,and
    I wanted to know when and how I get my tickets by email

    Best regards
    Haim Frenkel

  2. purchased tickets 253.28 for 10/24/2015 at Bethlehem sands event ctr, for priceis right when and where to I get my tickets

  3. I bought tickets to the Washington Capitals game for 3 OCT 2016. It was a scam. I spent more than four hours on the phone with personnel from my tickettracker, none of which helped. Fortunately, I only lost $19.60 but still I feel like I was scammed.
    Do not go through mytickettracker. Respectfully, Patrick

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